2011 First After-sale Service Training Course on Excavator

During June 20th to 24th, 2011, the five-day after-sale service training on excavator organized by Jingong Machinery was accomplished successfully.

More than 30 people from 15 distribution agents attended the training. The distribution agents contained Henan Pingdingshan Dinfeng Construction Machinery Co., Ltd., Chengdu Weimeng Engineering Machinery Co., Ltd., Fujian Haibo Construction Machinery Co., Ltd., Zhejiang Ningbo Jingong Machinery Co., Ltd., Lianyungang Pinwei Construction Machinery and Equipment Sales Co., Ltd., Kunming Jingong Machinery Co., Ltd., Guizhou Litu Trading Co., Ltd., Nanjing Jinshengyuan Construction Machinery Co., Ltd., Zhengzhou Zhongjin Construction Machinery Co., Ltd., etc.

The training contents involved history development of excavator, model classification, the elementary structure, configuration and basic performance of excavator, hydraulic system, engine, working principle of structural part, the basic principle, structure and fault analysis of electrical system, the principal components, principle of refrigeration, daily maintenance and fault repair of air conditioner, the matters needing attention in daily maintenance, regular maintenance items, typical fault analysis of excavator, the physical observation, interpretation on site, disassembly and analysis at the production site, the communication on practical maintenance experience, technique, after-sale service concept, procedures for repair service, etc.

The training was conducive to strengthening the daily working ability, effective fault analysis and recovery ability of service personnel further. It aimed to cultivate a technologically skilled service team for the distribution agencies and boost the awareness, after-sale service concept and skill of distribution agencies to excavator as well.